Cancellation Policy
Thank you for your purchase. We hope you are happy with your products. However, if you are not completely satisfied with your products for any reason, you may return it to us for a full refund of the product price only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email the customer service at support@qrtriptags.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Desigion UG (haftungsbeschränkt)
Attn: Returns
RMA #
Niedernstr. 39
Bielefeld, NRW 33602
Germany
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. If not agreed otherwise, the refund will be made using the payment method that was used in the original order. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
- custom products
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please note:
- Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: support@qrtriptags.com
REVOCATION FORM
If you want to cancel the contract, please fill out this form and send it to:
Desigion UG (haftungsbeschränkt)
Niedernstr. 39
Bielefeld, NRW 33602
Germany
Email: support@qrtriptags.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
________________________________________________________
________________________________________________________
Ordered on (*) ____________ / received on (*) __________________
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Name of the consumer(s)
________________________________________________________
Address of the consumer(s)
________________________________________________________
Signature of the consumer(s) (only in case of notification on paper)
_________________________
Date
(*) Cross out where not applicable